Chapter 2 – Attitudes and Abilities

If you look at a typical classifieds list, it’s evident that, when defining job roles, many organizations seem to place an overly significant emphasis on surface-level roles and responsibilities. For Scrum to succeed, it is imperative to take a different approach, delving deeper into the inherent and fundamental attitudes and abilities that are required of a Scrum team member.

The following three shortcuts will help you dig below the surface of these new roles to really appreciate what is required for a team member to excel.

Shortcut 4: Masterful ScrumMaster identifies seven key abilities that great ScrumMasters should possess. Shortcut 5: Rock Stars or Studio Musicians? focuses on a selection of attitudes that we should require of our team members. Finally, Shortcut 6: Picking Your Team Line-Up offers guidance on how best to assemble an effective working Scrum team.

Shortcut 4: Masterful ScrumMaster

  • Leading without Authority
  • Bring about Change without Fear
  • Be Diplomatic without Being Political
  • Behave Selflessly without Downplaying the Role
  • Protect without Being Overprotective
  • Maintain Technical Knowledge without Being an Expert
  • Be Comfortable Never Finishing
  • Next Generation Leadership

Shortcut 5: Rock Stars or Studio Musicians?

  • Rock Stars 22 Studio Musicians
  • Scrum Values
  • Time to Make Music

Shortcut 6: Picking Your Team Line-Up

  • Everyone Is a Developer!
  • Scrum Team Size
  • Development Team Ratios
  • Fractional Assignment
  • Can a ScrumMaster Work with Multiple Teams?
  • Attitude over Aptitude
  • Embrace Heterogeneity (But Beware)
  • Household Rules
  • All for One and One for All!

Wrap Up

The three shortcuts discussed in this chapter focus on a selection of tactics, tools, and tips to help you and your organization appreciate the underlying attitudes and abilities required for a team to perform efficiently—even exceptionally. Here’s a recap of what is covered:
Shortcut 4: Masterful ScrumMaster

  • What it takes to be a genuine servant-leader
  • The key abilities required of a great ScrumMaster
  • The innate attitudes demonstrated by a true ScrumMaster

Shortcut 5: Rock Stars or Studio Musicians?

  • The potential issues with rockstar developers
  • Why we want our developers to think and behave more like studio musicians
  • A selection of values that should form your team’s professional personality

Shortcut 6: Picking Your Team Line-Up

  • Recommended development team size and specialist ratios
  • The problem with fractional assignment of work and how to manage it if required
  • Factors to consider when determining whether a ScrumMaster can work with more than one team

Want to learn more? See the full table of contents